Haidilao Hot Pot Cupertino
Haidilao Hot Pot in Cupertino is renowned for its excellent, highly attentive service and a fun, festive atmosphere. While the food is fresh and flavorful, some diners find the pricing a bit high, and wait times can be considerable during peak hours.
Pro tip: The service is outstanding—staff are attentive, friendly, and go above and beyond.
The hot pot broths are consistently flavorful, with fresh ingredients and a wide variety of options. The quality of meats and vegetables is generally high.
“Everything tasted fresh”
Service is a standout feature, with staff frequently described as remarkably kind, attentive, friendly, and going above and beyond, often personalizing the experience with gifts and special attention.
“Genuinely one of the kindest”
The atmosphere is lively and festive, often enhanced by birthday celebrations, performances, and a generally fun, engaging environment suitable for groups and families.
“Fun atmosphere”
While some diners find the pricing fair for the experience and quality, others note it can be a bit pricey, especially for smaller portions or when considering the cost of soup bases and sauces.
“Definitely overpriced”